If you are making international calls, VoIP services can help to reduce the financial burden, and increase the speed. VoIP calls are cheaper than landline calls and mobile calls abroad, unless you are using conXhub in which case mobile calls abroad could be free. When making international calls, VoIP connects the users at both ends over the internet meaning calls are fast, cheap, and reliable. If there is no internet, or there is a weak signal when making international calls VoIP can be unreliable and the calls can drop.
When choosing to make international calls, VoIP is an option to consider, due to the low cost and the ease of connecting. Making international calls VoIP often means that staff or users must be at home, or in the office and fixed to a specific location, where the internet is stable, and the users are in range of their routers and WiFi signals.
Whilst implementing international calls VoIP is often chosen purely on a cost basis, but does that mean that it is best for you, and your customers? Through international calls VoIP can have hidden costs, and those additional costs can mount up, making it possibly more expensive than you first realized and impacting your decision to use the service. There are some great international calls VoIP systems, and there are some that can negatively impact your decision and make you wish that you had considered alternatives to international calls VoIP.
If you are making international calls, VoIP is usually the first system to consider, so we will look at some of the providers here and the reasons why people use VoIP instead of Mobile PBX systems.
When making decisions on your international calls VoIP charges are an essential element of the discussion. Some providers charge standard fees for certain countries, some have different fees for different area codes and knowing the volume of calls that you make to mobile; landline and non-geographic numbers will help you to decide who is the best international calls VoIP provider for you.
Who are the providers of international calls VoIP?
OpenPhone is an international calls VoIP solution for growing teams making large volumes of international calls. The Openphone international calls VoIP solution offers SMS, MMS, and phone calls at cheap rates and with fast connections through the internet. Using OpenPhone for your international calls VoIP makes the process simple, and with an easy to top up facility, it is user friendly for large teams looking to grow.
Making your international calls VoIP systems like Openphone offer local numbers to use for dialing. Through this international calls VoIP solution, you can get local US numbers, Canadian numbers or toll-free numbers that you can use for unlimited calling, and texting from anywhere in the world. Just make sure that your internet is connected and stable and you have your international calls VoIP solution set up.
When making international calls VoIP solutions that offer local numbers increase the connectivity rates and make customers much more likely to receive your call. If they believe that the call is a local call, and it has the number structure of a local service, they are more likely to connect and speak to you. Making international calls VoIP supports local numbers and with a local connection and no latency issues, the receiver could think that they are speaking to someone just across town.
If the Area code is the same as theirs, is increases the connectivity rate further, since people could expect a call from friends, family or local services. Making international calls VoIP connects you to your customers and with that connection comes the chance of sales. Using this service for your international calls VoIP also connects to people using US and Canadian numbers abroad, since it is always a local connection. Vise versa, your US and Canadian customers can call you on your international calls VoIP solution free of charge, as it is a local call.
Connecting with customers in the US and Canada through international calls VoIP makes you communicate effectively with your customers wherever they are. You customers might be on holiday and still need to speak to you, so giving them the options through international calls VoIP provides that customer service that your business and your clients expect.
Additional features for international calls VoIP offer a standard range of services, like Call Forwarding, IVR routing, Voicemail and transcription services, group messaging and calling and simple integrations with the main plug-and-play CRM solutions that businesses use alongside their international calls VoIP solutions.
We will try to compare prices of all the major solutions that we discuss, so you might be able to see the cost benefits of going mobile with conXhub by the end of the article. With this goal in mind, Openphone packages start at $13 per user, per month, making is a cost-effective international calls VoIP solution, but highlighting that costs can increase with more users connected to the service. Whilst they offer a free trial, there are extra costs that you could incur for this international calls VoIP system, such as adding Canadian or US numbers, or mobile phone accounts.
Vonage is one of the most popular tools in the international calls VoIP arena, with over 20 year of experience and several thousand users, making this international calls VoIP provider a popular choice. Using this international calls VoIP service you get free calls to every state in the US, and to the border countries of Canada and Mexico. Making calls to other countries through this international calls VoIP solution means paying by the minute, so if your call centre has dedicated teams based on locations, you could implement this solution for your North American teams and then your European teams would need a different solution to maintain the cost-effective reasons for using international calls VoIP solutions.
With Vonage international calls VoIP can be more expensive than normal phones, it simply depends on the geographical locations that you are calling. Calling tier 1 and tier 2 countries the price is consistent and these countries are the common international calls VoIP phone solutions make. Calling the US, Canada, UK, Australia is all within the price ranges, but if you suddenly get customers, or clients or suppliers in other countries outside of these commonly called places, your international calls VoIP phone bills will increase dramatically, making Vonage not the most suitable solution.
In terms of price for your international calls VoIP Solution through Vonage, you are looking at around $20 per line, per month, and a line can support a small team of around 4 people. This makes it cheaper than OpenPhone, but still an expensive solution if you have a large call centre making international calls VoIP connections, expensive.
Ringcentral is one of the most popular international calls VoIP solutions and has been one of the top providers in a busy marketplace for years. With this international calls VoIP solution, you can make unlimited calls to the US and Canada built into the fixed package price, but if you are calling other countries, you have the option to add them into the package, or to pay extra for those calls. Since there are different call charges per country, it is always best to know who you are calling when making your international calls, and if you know how many minutes you use per country, that can help you to decide which international calls VoIP solution is best for your business.
Using this international calls VoIP provider, you need to know who and where you are calling the most. If you are calling Australia for example, you need to break it down by city and by area code so you can manage your budget. When planning a budget for an international calls VoIP provider, knowing what you spent before and after implementation will prove to you that you have made the right choice by switching your international calls VoIP suppliers around.
Ringcentral has a huge array of features and services available, as you might expect from one of the biggest suppliers on the market. They focus their international calls VoIP services on customer service and help to build your IVR program over multiple levels of interaction. They offer call recording as standard and believe that the better the customer service experience, the more likely that you are to stay with their international calls VoIP solution.
This is best suited to larger call centres, since the features are targeted at bigger operations, however, looking at the price of $20 per user, per month, you might question the value of their international calls VoIP solution.
From the 3 above you can clearly see that a payment average is emerging, and you should be budgeting around $15 to $20 per user per month. As a reminder and regarding information that will follow further down, conXhub is still cheaper!
More Providers of international calling VoIP Solutions below:
The aptly named phone.com does exactly what it says on the tin and makes international calls VoIP connections through their solution. Making calls to the specific countries that they work with makes this a good solution. The features and services on offer compare it to the bigger players in the market and the usability makes it friendly and simple for your users.
If you are targeting the US, Canada, UK, Puerto Rico, France, Germany and Italy, this international calls VoIP solution is a good fit, and it is at the cheaper end of the market at just $16 per user per month with inclusive minutes and SMS messages available too.
You could add in additional numbers at an extra cost of course, so if the countries that you are calling are not listed, you can buy a local number in those countries to reduce your costs. Again, with this service provider of international calls VoIP costs can increase based on where you are calling and when you are calling these locations, also which device, or number you are phoning. If you need something simple with a transparent pricing structure, this might not be your first choice.
8×8 is a call centre solution for international calls VoIP connections. It is well used by a lot of call centres and has been in the market a long time, however, it is not the cheapest option for businesses.
It is a call solution, so it misses out if you are looking for SMS and MMS features, it has packages based on which countries you are calling, so again, you must focus your search on the places that you call the most.
With prices starting at $24 per user per month, you can see this is on the high end and with the lack of some features, you need to make the most of the countries that it contacts to make this your international calls VoIP provider of choice.
For Cheaper international calls VoIP might not be the first choice
Using conXhub and its app for international calls is a cheaper option than a lot of other VoIP providers and their features exceed those of other providers in the market. When you are making international calls, it is not important where you are calling from, but where the customer sees that you are calling from. If they see that you are calling from a local number, in the same state or area code as them, they are more likely to pick up the phone, and with conXhub you have a choice of phone numbers to dial out from. Each number has a minimal cost of around $2 and if you add on the basic package for their service, the total cost per month comes to just under $7 per user.
If you compare this to the average $15 to $20 per user per month of VoIP providers, you are already making a saving.
With features as standard such as call recording, IVR routing, call divert and call groups, this callc entre solution is perfect for businesses of any size.
The conXhub solution is only available on mobile phones, which allows your staff to answer your important calls from anywhere. Not being tied to a desk is a great benefit of this solution, especially in times of working from home, or using freelance employees for your business.
Buying local numbers for your mobile, means that no matter you are in the world, you are making local calls at local rates . Furthermore, if you are calling potential customers from a number local to them, you will increase the chances of the call of being picked up compare to calling from an overseas number.
conXhub is the cheapest International Calling solution
When deciding on your international calls VoIP provider, cost should be a factor, but not the deciding vote. You also must consider usability and features available. When using free minutes through your mobile phone plan, this also makes conXhub free to use.
When using conXhub for your international calls VoIP connections, you are using your own handset, not one provided by the company, so you are already familiar with the hardware and how to use it. No need for any additional costs or software assistance.
For free calls to international numbers, you can simply get a local number, download conXhub, and use the free minutes on your mobile plan, which usually include unlimited calls to landlines and mobiles. Since conXhub dials a local number, the call is free. You can speak to people around the world at the lowest cost for your customers and your business.